Feedback with PMPeople

Project success depends more and more on the effective communications of people collaborating on them. A long time ago, the Sponsor directed Project Manager on what to do. PM produced documents, commanded, and controlled Team Members’ daily tasks, and reported timely to Sponsor in the periodic project review. Today’s projects are not managed that way anymore.

In this hyper connected society, we live on, with the project economy on the rise, many Stakeholders need to be engaged beyond review meetings. Team members, many of them working in virtual teams, are expected to comment proactively on problems, alternatives, workarounds, conflicts, needs, etc. Project Managers are not good professionals if they just follow orders. They need to be proactive to manage risks, model requirements, be on time, on cost, maximize value, etc. Project Managers are not alone in management. We need project management teams, instead. Communication technology enhances distributed collaboration and continuous feedback on people, projects, programs, and portfolios.

PMPeople implement feedback in different ways. First, people can provide comments and change requests:

  • Changes: Stakeholders, Requesters and Sponsors can request changes and get informed. Project Managers or equivalent managers can manage these change requests and create new ones.
  • Comments: Stakeholders, Requesters, Sponsors, and Team Members can pass a comment, anonymously if they prefer so, and get informed if some manager has read it. Managers can mark comments as read, and also, they can create new ones.
  • One special kind of comment: Team members can record anonymously their happiness index to facilitate agile retrospectives.

PMPeople enhances feedback on people and project performance:

Feedback on Team Members can be provided by any user with access to the project. Feedback data includes a section aimed at the Team Member. The other section, with confidential information, is only accessible to Resource Managers.

Project Stakeholders, Requesters and Sponsors can provide feedback on projects.

Following a third feedback loop, PMPeople can send email notifications automatically when some project management events are triggered, when the PM wants to notify changes on assignments, and also when tasks are due.
PMPeople does not replace direct feedback between people, but it can help project management with the use cases explained below.

Frequently Asked Questions
Who can request changes in PMPeople?

Stakeholders, Requesters, and Sponsors can request changes. Project Managers manage or create new change requests.

Can feedback comments be submitted anonymously in PMPeople?

Yes, both general comments and happiness index submissions by team members can be anonymous.

How does PMPeople support performance feedback for team members?

Feedback can be submitted by any user with access to the project. Resource Managers have access to confidential sections of the feedback.